Returns & Exchanges
We want you to love your Insomniac Shop apparel, but if your fit isn't quite right, we offer returns and exchanges within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original mailer.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes until the return is processed.
Receive Your Refund
After our warehouse inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing